weisheit des tages

I have come to the frightening conclusion that I am the decisive element.

It is my personal approach that creates the climate. 

It is my daily mood that makes the weather.

I possess tremendous power to make life miserable or joyous. 

I can be a tool of torture or an instrument of inspiration,
I can humiliate or humor, hurt or heal. 

In all situations,
it is my response that decides whether a crisis is escalated or de-escalated,
and a person is humanized or de-humanized. 

If we treat people as they are, we make them worse. 

If we treat people as they ought to be,
we help them become what they are capable of becoming.

Goethe